2130 Privacy Policy — Your Personal Data Protection
At 2130, user privacy is our priority. This document transparently explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Updated: January 2026What Information Do We Collect?
When you register and use the 2130 platform, we collect various types of information to ensure a smooth, secure, and personalised user experience. The information collected is grouped into several main categories as described below.
Account Information
During registration, you are required to provide personal information such as your full name, email address, mobile number, date of birth, and password. This information is used to verify your identity, create a secure account, and confirm that you meet the minimum age requirement under Malaysian law. We may also request a copy of your identification document — such as your IC or passport — for KYC (Know Your Customer) verification purposes. All account information is stored securely and will not be shared with third parties without your consent, except where required by law. It is important that all information you provide is accurate and kept up to date at all times.
Device & Browser Information
The 2130 platform automatically records technical information about the device you use to access our platform, including device type, operating system, mobile model, browser version, screen resolution, and IP address. This data helps us detect suspicious login attempts, prevent unauthorised access, and optimise the platform's display across different devices. General location information may be inferred from your IP address for local legal compliance purposes. We do not collect GPS location data from your device unless you provide explicit consent. All technical data is analysed in aggregate and is not used to identify you personally outside the context of account security.
Payment Information (MYR)
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to your financial transactions, including your preferred payment method, local bank account number, account holder name, and transaction history. We do not store credit or debit card details directly on our servers — all payment processing is handled by certified third-party payment service providers that comply with PCI-DSS security standards. Your transaction history is retained for the period required to meet Malaysian financial compliance obligations. This payment information is accessible only to our authorised finance team and will not be shared for marketing purposes. If you have any questions about your financial records, please contact our support team.
Usage Data & Cookies
The 2130 platform uses cookies and similar tracking technologies to record your usage patterns, including pages visited, time spent in each section, login frequency, and account setting preferences. This usage data helps us understand user needs, improve the platform interface, and personalise your browsing experience. You can manage cookie settings through your web browser, though disabling certain cookies may affect the functionality of some platform features. We use session cookies (which expire when you close your browser) and persistent cookies (stored for a set period) depending on varying technical requirements.
How Is Your Information Used?
2130 uses collected information solely for legitimate, transparent purposes that are directly related to providing platform services to users in Malaysia. We do not sell or rent your personal data to any third party for marketing or commercial purposes.
Your account information is used to verify your identity at login, process financial transactions, communicate with you about account activity, and send important security notifications. Usage data and cookies help us improve platform quality, identify technical issues, analyse usage trends, and develop better features for Malaysian users. Device information and IP addresses are used specifically for security purposes, including detecting unauthorised login attempts, preventing fraud, and ensuring only the legitimate account owner can gain access. In some cases, we use anonymised aggregate data for internal reporting and service improvement purposes, where no individual can be identified from the data.
2130 may use your email address or phone number to send important account-related information such as registration confirmations, security notices, policy updates, and transaction notifications. If you have opted in to receive marketing communications, we may send you information about the latest promotions, offers, and campaigns — however, you may unsubscribe at any time by following the instructions in the relevant email or by contacting our support team. We are committed to sending only relevant communications and will not overwhelm you with unnecessary messages.
How We Protect & Store Your Data
The security of your personal data is a core responsibility at 2130. We invest in the latest technical infrastructure and enforce strict security procedures to ensure your data is always protected against unauthorised access, disclosure, modification, or destruction.
All communication between your device and 2130's servers is protected using 256-bit SSL/TLS (Secure Socket Layer / Transport Layer Security) encryption, the highest industry standard for online data protection. User passwords are not stored in plain text — they undergo an irreversible cryptographic hashing process before being saved to our database. Access to users' personal data within our internal systems is restricted to staff who genuinely require it to carry out their duties, and every access is logged in an audit trail that is monitored on a regular basis. Our servers are protected by multi-layered firewalls, an intrusion detection system, and round-the-clock security monitoring.
Your personal data is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law, including financial, tax, and anti-money laundering regulations. Once the specified retention period expires, your data will be securely deleted or anonymised using approved procedures. While we take all reasonable precautions, no security system can guarantee absolute protection; we therefore encourage users to take personal security measures as well, such as using strong passwords and keeping login credentials private.
Sharing Information with Third Parties
2130 does not sell, rent, or disclose your personal information to third parties for commercial or marketing purposes. However, there are limited circumstances where data sharing is necessary for us to operate securely and comply with applicable laws.
The payment service providers we use to process MYR transactions may receive information necessary to complete those transactions, such as your name, bank account number, and transaction amount. All third-party payment providers working with 2130 are bound by strict confidentiality agreements and are required to comply with data security standards equivalent to our own. Technical service providers — such as server hosting, platform analytics, and customer support services — may process some of your data in their capacity as data processors on our behalf, but they are not permitted to use that data for their own purposes.
2130 may disclose your personal information to Malaysian government authorities or law enforcement agencies where we are legally required to do so under valid law, court order, or direction from a relevant regulatory body. In situations involving a serious threat to public safety, or where there is reasonable suspicion of fraud, money laundering, or other illegal activity, we reserve the right to share relevant information with the appropriate authorities. We will always endeavour to notify you of any such disclosure unless doing so is prohibited by law or court order.
Your Rights as a User
As a 2130 platform user in Malaysia, you have certain rights regarding your personal data that we respect and are ready to help you exercise. These rights are in line with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.
Right of Access
You have the right to request a copy of the personal information we hold about your account. This request can be made through the 2130 support team and will be processed within a reasonable timeframe in accordance with applicable law.
Right of Rectification
If the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You may update certain details directly through your account settings, or contact us for more complex amendments.
Right of Erasure
You may request the deletion of your account and personal data. Please note that certain data may need to be retained for a specified period to fulfil legal obligations, such as financial records and anti-money laundering compliance.
To exercise any of the rights above, you may contact the 2130 support team through the channels available on our platform. We are committed to responding to your request within 30 business days. If you are dissatisfied with how we have handled your data or disagree with our decision on a particular request, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.
Policy Changes & How to Contact Us
2130 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. We are committed to notifying users of any material changes in a clear and timely manner.
Any material changes to this policy will be announced via a prominent notice on the 2130 platform homepage or via the email address registered with us, at least 14 days before the changes take effect. Your continued use of our platform after the effective date of such changes will be deemed as your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your personal data. The "Updated" date at the top of this page indicates when this policy was last reviewed.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 2130 handles your personal data, our support team is ready to assist. You may reach us via our official support email at [email protected] or through the live support channels available within the platform. Our privacy team will endeavour to respond to all enquiries in a timely manner and provide clear, satisfactory explanations. We believe that open and transparent communication is the foundation of the trust you place in us as your platform of choice in Malaysia.
Questions About Your Privacy?
The 2130 team is here to help you understand how we protect your personal data. Visit our FAQ page or register now to enjoy a safe and secure betting experience in Malaysia.